Frequently Asked Questions

No. You would need to create an account with us before you can have access to our services and website features.
Simple! Click on the "Register" Button on the Home page and our service will guide you through the rest of the process.
E-filing is the safest and most secure electronic filing method to file your Tax Return.
Please refer our Pricing Page for more details.
Completing your return using our service on average takes 10-15 minutes. You are able to save and complete your return at a later time at any point during the filing process.
As soon as your return has been submitted, it will automatically be transmitted to the IRS. It can take between 24-48 hours to receive the confirmation from the IRS after submitting your return. We will send you updates about the return via your registered email.
You may login to your account at any time and update your Business Information.
Yes! You have the ability to save your return at any point during your filing process and continue filing your return at a later date.
Yes. You have the ability to create multiple company profiles under a single registered account.
The EIN, also known as the Employer Identification Number, is a nine digit number which is assigned to each registered business owner, via the IRS.
Generally, a business needs an Employer Identification Number(EIN). You can apply online http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Apply-for-an-Employer-Identification-Number-(EIN)-Online.
All information pertaining to your E-filing is safe and secure as per Tax2efile’s “Privacy Policy".
2290 IRS Help Line: (866) 699-4096
IRS Help Line for individuals : (800) 829-1040
990N IRS Helpline: (877) 829-5500
Business/EIN IRS helpline: (800) 829-4933
EFTS customer services: (800) 555-4477
2290 IRS Help Line From Canada or Mexico : 859-669-5733 (not toll free)
A Third Party Designee can be any person(s) who have been given the authority to discuss your tax return information with the IRS.
In order to retrieve your lost password, please use the "Forgot Password" link on the login screen and enter your registered user ID. A link that will allow you to change your password will be sent to your registered email-id.
When filing your returns electronically, nothing needs to be printed and sent to the IRS. Our service will send your return electronically to the IRS on your behalf.
We will maintain all your tax records. You may log in any time to retrieve your previous year tax returns.

1. Who must file the Heavy Vehicle Use Tax return(HVUT)?

All Heavy Vehicle Owners - Individuals(Sole Proprietors), Limited Liability Companies(LLC), Corporations, Partnerships or any other organization such as a non-profit, charitable, educational, etc., must file the Tax return for Heavy Vehicle Usage.

2. When should I file Form 2290?

Form 2290 must be filed for each month a taxable vehicle is first used on public highways during the current period.

  • Tax period begins on July 1 and ends on June 30 every year.
  • Form 2290 must be filed by the last day of the month following the month of first use.

3. Is there any extension of time to file?

Before the due date of the return, you may request an extension of time to file your return by writing to the Department of Treasury, Internal Revenue Service Center, Cincinnati, OH 45999-0031.

  • The letter must fully explain the cause of the delay.
  • Except for taxpayers abroad, the extension may be for no more than 6 months.
  • An extension of time to file does not extend the time to pay the tax.
  • A separate request has to be made for extension of time to pay.

5. How to file the Form 2290 Tax returns?

There are two ways in which you can file your Tax :

  • E-filing by submitting tax returns to the IRS electronically.
  • Paper filing by sending the paper tax return to the IRS through the U.S. Postal Service.

6. What is a Stamped Schedule 1?

A Stamped Schedule 1 is a proof of payment and a declaration of taxable vehicles acknowledged by IRS.

7. Can I upload multiple vehicle information at once?

Yes, using our excel file template you can upload multiple vehicle information.

8. Is electronic filing required for each return reporting 25 or more vehicles?

Electronic filing is required for each return reporting 25 vehicles or more.

9. What is the maximum number of vehicles per return?

Currently there is no limitation; however, we recommend that you use our specialized services to file for larger number of vehicles.

10. Can I still file after the due date using Tax2efile?

Yes, but there will be penalties which will be calculated and communicated to you by the IRS.

11. Is there any Interest for late payments?

Yes. There will be interest charged due to late payment of tax by IRS.

12. What is a Highway Motor Vehicle?

Highway Motor Vehicles are designed to carry loads over public highways.

13. What type of vehicles are taxable?

Highway motor vehicles that operate on public highways having a taxable gross weight of 55,000 pounds or more are taxable which includes trucks, buses and trailers / semi-trailers.

14. What are the vehicles that are exempted from Tax?

To claim exemption from tax, the following Highway Motor Vehicle must be used and operated by :

  • The Federal Government.
  • The District of Columbia.
  • A State or Local Government.
  • The American National Red Cross.
  • A non-profit volunteer fire department, ambulance association, or rescue squad.
  • An Indian Tribal Government but only if the vehicle’s use involves the exercise of an essential tribal government function.
  • A mass transportation authority if it is created under a statute that gives it certain powers normally exercised by state.
  • Qualified blood collector vehicles used by qualified blood collector organizations.
  • Mobile machinery that meets the specifications for a chassis as described under specially designed mobile machinery for non-transportation functions.

Business Information

1. What is meant by Business Name?

Business Name is the registered name of Business or an Organization.

2. What is a PIN?

It is a five(5) digit random number(no alphabets or symbols and no zeroes) that serves as an electronic signature on documents electronically transmitted to the IRS.

3. How do I make a Final Return?

You can make a Final Return, if you no longer wish to file returns for the vehicle, by clicking the Final Return option on Form 2290.

4. Will I be able to use my Social Security Number(SSN) as an Employer Identification Number(EIN)?

No, the IRS does not accept Social Security Numbers in place of Employer Identification Numbers.

Vehicle Information

1. What is a Vehicle Identification Number(VIN)?

The Vehicle Identification Number(VIN) is a unique 17 digit number containing alphanumeric characters. It can be found on the Title and Registration certificate; or the Actual Vehicle.

2. What is Taxable Gross Weight?

The Taxable Gross Weight of a vehicle is the sum of :

  • Actual unloaded weight of the vehicle fully equipped for service.
  • Actual unloaded weight of any trailers or semi-trailers fully equipped for service customarily used in combination with the vehicle.
  • Weight of the maximum load customarily carried on the vehicle and on any trailers or semi-trailers customarily used in combination with the vehicle. Taxable Gross Weight = 1 + 2 + 3.

3. What is an actual unloaded weight?

It is an empty(tare) weight of the vehicle excluding Fuel, Water, Oil and any other special equipment.

4. What is meant by Fully Equipped Vehicle?

Fully Equipped Vehicles are vehicles which includes the body, all accessories and all equipment attached to or carried on the vehicle for use in its operation or maintenance and a full supply of fuel, oil and water. Example : A Concrete Mixer.

5. Is electronic filing required for each return reporting 25 or more vehicles?

Electronic filing is required for each return reporting 25 vehicles or more.

6. What is the maximum number of vehicles per return?

Currently there is no limitation; however, we recommend to you use our specialized services to file for larger number of vehicles.

7. Can I still file after the due date using Tax2efile?

Yes, but there will be penalties which will be calculated and communicated to you by the IRS.

8. Is there any Interest for late payments?

Yes. There will be interest charged on late payments of taxes by IRS.

9. What types of vehicles are taxable?

Highway motor vehicles that ply on public highway having a taxable gross weight of 55,000 pounds or more are taxable which includes trucks, buses and trailers / semi-trailers.

10. What are the vehicles that are exempted from Tax?

To claim exemption from tax, the following Highway Motor Vehicle must be used and operated by :

  • The Federal Government.
  • The District of Columbia.
  • A State or Local Government.
  • The American National Red Cross.
  • A non-profit volunteer fire department, ambulance association, or rescue squad.
  • An Indian Tribal Government but only if the vehicle’s use involves the exercise of an essential tribal government function.
  • A mass transportation authority if it is created under a statute that gives it certain powers normally exercised by state.
  • Qualified blood collector vehicles used by qualified blood collector organizations.
  • Mobile machinery that meets the specifications for a chassis as described under specially designed mobile machinery for non-transportation functions.

Amendment

1. What is an Amended Form 2290?

An Amended Form 2290 is required when there is an increase in Total Taxable Gross Weight or the Mileage Use Limit was exceeded.

2. What is an Amendment Month?

The month in which the Taxable Gross Weight or Mileage Use limit was exceeded.

3. What are the categories for which an amendment can be done?

The following categories require amendments : A VIN correction; an increase in taxable gross weight and / or the mileage use limit were exceeded.

4. Can the amended month and the month the vehicle was first used for the tax year be the same?

Yes, the amended month can be the same as the month the vehicle was first used but not earlier than the month of first vehicle used.

Credit Claim

1. What is meant by Credit?

Credit is the refund claimed by the Vehicle Owner for the tax paid on a vehicle that was :

  • Sold, destroyed or stolen before June 1 and not used during the remaining period.
  • Used during the prior period 5,000 miles or less(7,500 miles or less for agricultural vehicles).

2. What is meant by a Credit Claim?

A credit for the tax paid for vehicles that were destroyed, stolen or sold before June 1, can be claimed during the next tax filing.

3. Will I be able to claim credit even if I do not have tax due?

No. Your credit claim will be processed only with tax due and the tax due must be greater than the credit claim.

Payment Related FAQ

1. How do I make the Tax Payment?

Payment can be made through :

  • Direct Debit
  • Electronic Federal Tax Payment System(EFTPS)
  • Check or Money Order Payment
  • Credit Card or Debit Card only applicable for current tax year(2019-20)

2. Can I pay the Tax using Credit Card?

Yes, credit cards can be used to pay the Tax for the years 2018-19 and 2019-20.

3. What is an Electronic Federal Tax Payment System(EFTPS)?

EFTPS is the Electronic Federal Tax Payment System used by IRS to accept tax payments.

4. Where do I find the Routing Number?

You will find 9 digit routing number on the left bottom of the personal bank check.

5. How do I pay the filing charges?

You can pay the filing charges by Credit or Debit Card(Master, Visa and Amex).

6. Do I need to pay the filing charge in advance?

No, the filing charge is applicable only when you file with Tax2efile.

Post E-filing

1. What if I find a mistake in Form 2290 that I just filed?

Re-filing is only possible for VIN corrections. For other changes you will have to contact the IRS directly.

2. What if I have missed some vehicles in Form 2290 that I just filed?

If you have more vehicles to report to the IRS you will need to file a new return and include those vehicles.

3. What if the weight of the vehicle increases after I have filed the Tax return?

You can amend the previously filed return by reporting the weight increased or make corrections and pay the additional tax due.

4. What if I buy additional vehicles after E-filing?

If you purchase additional vehicles, you will need to create a new return that includes information about the vehicles purchased and pay the taxes that are due.

5. What should I do if I need to change my address after E-filing?

You should notify the IRS to ensure that you receive all IRS correspondence at the new address.

6. What do I do, if DMV won’t accept my Schedule 1 as proof of payment?

If you make a Direct Debit Payment, attach the bank account statement along with Schedule 1 copy. If you make a payment by EFTPS, attach the acknowledgement obtained from EFTPS with Schedule 1 copy.

7. Can I E-file a VIN correction?

Yes, Tax2efile offers a unique feature; VIN corrections can now be E-filed with the IRS and this service is free.

1. What is Form 8849 for?

The official name of Form 8849 is Claim for Refund of Excise Taxes.

2. what information is required to file 8849 schedule 6 for 2290?

You'll need your Name and Taxpayer Identification Number(TIN) on each schedule of the form. You'll also need :

  • The period of the claim
  • Vin number
  • Amount of refund

3. What's with all the schedules?

Schedules 1, 2, 3, 5 and 8 are used to claim certain fuel related refunds such as nontaxable use or sales of fuels. Schedule 6 is used to make claims on taxes reported on Form 720-Quarterly Federal Excise Tax Return, Form 730-Monthly Tax Return for Wagers, Form 2290- Heavy Highway vehicle Use tax return and Form 11-C- occupational Tax and registration return for Wagering. Schedule 6 has been revised to include claims for the alternative fuel credit under Form 720 for certain exempt entities.

4. Can I make multiple claims?

No. Only one claim can be filed per quarter.

5. What is 8849 Schedule 6 for?

Schedule 6 is used to make claims on taxes reported on Forms 720, 730, 2290 and Form 11-C.

6. Why is IRS offering electronic filing of Form 8849, Claim for Refund of Excise Taxes?

Offering electronic filing of Form 8849 will satisfy the Congressional mandate to provide filers an electronic option for filing Form 8849, Schedule 3. Schedules 1, 2, 5, 6 and 8, are also available.

7. Who may file Excise forms electronically?

Any taxpayer who pays the provider’s required service fee for online submission will be able to electronically transmit Form 8849.

8. How do I choose a transmitter to E-file 8849 returns?

IRS has posted the contact information of all approved E-file transmitters. You will need to select one to your liking. IRS does not endorse any one provider and cannot make recommendations. All listed providers are approved to submit returns to the IRS electronically.

9. When can I E-file Form 8849?

IRS is currently accepting electronically-filed Form 8849, Schedules 1, 2, 3, 5, 6 and 8. Check with approved E-file transmitters for which schedules they offer.

10. Where and how do I access the electronic 8849 tax forms?

Taxpayers will be required to submit their electronic Excise Tax forms through an approved transmitter/software developer.

11. Will it cost anything to file Excise Tax forms?

Yes. To electronically file Excise forms, taxpayers will incur the cost of the provider’s required service fee for online submission.

12. Can all Excise Tax forms be filed electronically?

No. At this point, the only Excise forms available for electronic filing are Form 2290, Heavy Highway Vehicle Use Tax; Form 720, Quarterly Federal Excise Tax; and Form 8849, Claim for Refund of Excise Taxes (Schedules 1, 2, 3, 5, 6 and 8).

13. Will IRS continue to accept paper forms once electronic forms are available?

Yes, IRS will continue to accept paper Forms 8849. Electronic filing of the Form 8849 is optional.

14. How will Form 8849 E-file improve results?

Refunds for an electronically filed Form 8849, with Schedule 2, 3 or 8, will be processed within 20 days of acceptance by the IRS. All other Form 8849 schedules are processed within 45 days of acceptance.

15. Will refunds be sent electronically?

Currently, Excise Refunds are manually processed and distributed in the form of paper cheques. IRS is working to make an electronic refund option available.

1. What is an Information Return?

An Information Return is a Tax Document. Businesses are required to file to report certain business transactions to the Internal Revenue Service(IRS). The requirement to file Information Returns is mandated by the Internal Revenue Service and associated regulations.

2. Who must file Information Returns?

Any person, including a corporation, partnership, individual, estate and trust, who makes reportable transactions during the calendar year, must file information returns to report those transactions to the IRS. Persons required to file Information Returns to the IRS must also furnish statements to the recipients of the income. Filers who have 250 or more recipient statements must file these returns electronically.

3. What is Form 1099-MISC?

Form 1099-MISC is used to report Miscellaneous Income and also, use to report direct sales of $5,000 or more of consumer goods for resale.

4. What information to be reported using 1099-MISC?

Payments you made to each person during the tax year for: Rents, prizes and awards, other income payments, medical and health care payments, crop insurance proceeds, crash payments for fish (or other aquatic life) you purchase from anyone engaged in the trade or business of catching fish, cash paid from a notional principal contract to an individual, partnership or estate, payments to an attorney or any fishing boat proceeds.

5. What is the due date for filing Form 1099-NEC?

The January 31st deadline only applies to Form 1099-NEC with an amount in box 1, Nonemployee Compensation. The filing due date for other Forms 1099 remains March 31st if filed electronically.

6. What is Non-Employee Compensation?

If the following four conditions are met, you must generally report a payment as Non-Employee Compensation :
  • You made the payment to someone who is not your employee.
  • You made the payment for services in the course of your trade or business(including government agencies and nonprofit organizations).
  • You made the payment to an individual, partnership, estate, or in some cases, a corporation.
  • You made payments to the payee of at least $600 during the year.

7. What amount to be reported for Rent or Royalty Payments?

In general, Rent Payments of $600 or more and/or gross Royalty Payments of $10 or more must be reported. See IRS instructions for Form 1099-MISC for additional information.

8. What amount has to be reported in the 1099-MISC?

At least $10 in royalties or broker payments in lieu of dividends or tax-exempts interest (in box 8) and at least $600 in any other boxes listed in the 1099-MISC

9. What amount to be reported under Section 409A income from Non-Qualified Deferred Compensation Plans(NQDCs)?

The income of a nonemployee under an NQDC plan that does not meet the requirements of section 409A. This amount also is included in box 7 as nonemployee compensation. Any amount included in box 15a that is currently taxable also is included in this box.

10. What is Federal Identification Number?

Federal Identification Number, also known as an Employer Identification Number(EIN), is used to identify a business entity.

11. What is Recipient’s Identification Number?

Recipient’s Identification Number is a person’s Taxpayer Identification Number for whom the payment is made.

12. What are the different types of Form 1099 Copy?

  • 1099 MISC Copy A is from you, the filer, to the IRS. This copy is E-filed to the IRS by Tax2efile. Tax2efile will send you a confirmation.
  • 1099 MISC Copy 1 is for your state tax department. When required by the state, send them all in one envelope.
  • 1099 MISC Copy B is from you to the recipient for his / her records. The "Instructions to Recipient" are automatically printed on this copy by Tax2efile.
  • 1099 MISC Copy 2 is from you to the recipient, for the recipient's state tax return(when required) or as an extra copy for the recipient.
  • 1099 MISC Copy C is a copy for your records.

1. What is an Information Return?

An Information Return is a Tax Document, businesses are required to file to report certain business transactions to the Internal Revenue Service(IRS). The requirement to file Information Returns is mandated by the Internal Revenue Service and Associated Regulations.

2. Who must file Information Returns?

Any person, including a corporation, partnership, individual, estate and trust, who makes reportable transactions during the calendar year, must file information returns to report those transactions to the IRS. Persons required to file Information Returns to the IRS must also furnish statements to the recipients of the income. Filers who have 250 or more recipient statements must file these returns electronically.

3. What is Form 1098?

IRS Form 1098 is used to report Mortgage Interest paid to lenders / recipients during the tax year.

4. What is Form 1098-T?

IRS Form 1098-T is used primarily by Educational Institutions to report Tuition Payments.

5. What is the Due Date for Form 1098?

The Due Date for Form 1098 is April 15th.

6. What is Federal Identification Number?

Federal Identification Number is also known called as an Employer Identification Number(EIN), which is used to identify a business entity.

7. What is Recipient’s Identification Number?

Recipient’s(Payee) Identification Number is a person’s Taxpayer Identification Number for whom the payment is made-typically a Social Security or a Tax Identification Number.

1. Who can use IRS Form 7004?

Partnerships, estates and trusts, multi-member LLCs who file Form 1065, Form 8804, Form 1041(estate other than a bankruptcy estate) and Form 1041(trust) can use IRS form 7004 to request for a 5-1/2-Month tax extension. Most other types of business entities who are C corporations, S corporations, foreign corporations, REMICs, and REITs can use IRS form 7004 to request a 6- or 7-Month tax extension.

2. Who cannot E-file Form 7004?

Form 7004 cannot be filed electronically for Forms 8612, 8613, 8725, 8831, 8876, or 706-GS(D). For details on electronic filing, see www.IRS.gov/efile7004. If you do not file electronically, file paper Form 7004 with the Internal Revenue Service Center at the applicable address for your return.

3. What is the due date for filing a business tax extension form 7004?

You can get a business tax extension by filing Form 7004 by the original due date of your tax return. For corporations, the due date is the 15th day of the 3rd Month after the close of the tax year, which is March 15 for calendar year filers. For partnerships, as well as most estates, trusts, and multi-member LLCs, the due date is the 15th day of the 4th Month following the end of the tax year, which is April 15 for calendar year filers.

4. I am a sole proprietor. Should I use Form 7004 or Form 4868 to get a tax extension?

For sole proprietors, form 4868 is prescribed as personal tax extension since you report your business activities on your personal income tax return(Form 1040, Schedule C). Submit a personal tax extension - Form 4868 to extend the filing deadline for both business and personal tax forms. Visit our website Tax2efile.com to E-file your personal tax extension.

5. Can I postpone paying my tax amount owed to IRS by the extended deadline because of Form 7004?

No. You should pay the tax amount you owe or a realistic estimate, by the original due date. An extension of time to file your return does not grant you an extension of time to pay your taxes. If you have any other questions related to your business tax extension form, kindly get in touch with Tax2efile customer support and we will be glad to help.

1. Why you have to choose Tax2efile.com website for filing personal tax extension Form 4868?

Our website, Tax2efile.com, offers an interactive and user-friendly web platform that will make the filing process easier for you. We have made the process of entering your personal tax information to file your extension form 4868 with your most up-to-date tax information easier and hassle free. Our website carries the IRS Form 4868 with user-friendly software as authorized by IRS so as to guide you in step-by-step process just like a one-to-one conversation with easy question and answer session, to receive the benefit of filing form 4868 if you are deemed to be an eligible individual.

2. Who can file form 4868?

A U.S. citizen or resident files this form to request an automatic extension of time to file a U.S. individual income tax return.

3. What is the exact due date for filing Application for Automatic Extension of Time to File U.S. Individual Income Tax Return?

File Form 4868 by May 17, 2021

1. What is a form 8868?

It is used to request an automatic 6-month extension of time to file form 990, 990-EZ or 990-PF.

2. When is the due date to e-file form 8868?

Your extension form must be filed by the 15th day of the 5th month after the end of your organization’s accounting period.

3. What is an IRS Payment Authentication?

It is used to authenticate your identity with the IRS, it requires an officer of your organization to complete your form and create a PIN.

1. What is Form 990-N for?

Form 990-N electronic Notice (e-Postcard) is used by Tax Exempt Organizations to file tax return information to the IRS.  If a Tax Exempt Organization has annual gross recipients of $50,000 or less, it can E-file the 990-N (e-Postcard) quickly and easily. Form 990-N is a way of ensuring accurate reporting of tax information for small non-profit organizations.

2. Who must file Form 990-N (e-Postcard)?

Small tax-exempt organizations with gross receipts of $50,000 or less must file form 990-N electronically.

3. What information is required to file 990-N?

As per IRS guidelines, the following 8 pieces of information are needed to confirm your tax-exempt status.
  • TIN (Tax identification number) or EIN (Employer identification number)
  • Any other names used by organization
  • Mailing address and Legal Name
  • Website address (if applicable)
  • Name and address of a principal officer of your organization
  • Annual Tax period or Tax year
  • Confirm that your organization terminated or gone out of business (Yes or No)
  • Confirmation about organization’s annual gross receipts $50,000 or less

4. Why is Form 990-N necessary?

Filing the Form 990-N electronically is necessary for Non-Profits to maintain a tax-exempt status. The Form 990-N reports information about the non-profit Organization’s, expenses and business activities for the past year. If your organization fails to file form 990-N for 3 consecutive years it will automatically lose its tax-exempt status.

5. How do I file Form 990-N?

E-filing IRS 990-N form or e-Postcard with Tax2efile Form 990-N is very simple with Tax2efile. There is no paper form. No software or download is required to file this form with the IRS. All that is required is to fill in the required fields of information. If you have any question while filling out the form, just connect with our team of tax experts for a call, live chat or email support.

6. When is Form 990-N due?

IRS 990-N form is due by the 15th day of 5th Month of the organization’s fiscal year. For example, if your tax year ended on June 30, the 990-N form or e-Postcard due date is November 15.

7. Will I get a confirmation that I filed the e-Postcard?

Yes. You will receive an e-mail from us confirming whether the IRS accepted your e-Postcard or not.

8. If my information changes or I make a mistake, can I amend the e-Postcard after submission?

No. Unfortunately, you cannot file amended e-Postcard. You can make corrections or update your information when you E-file your next e-Postcard in a subsequent year.

9. What happens if I file the e-Postcard late?

There is no penalty for late filing of e-Postcard. The IRS will send you a reminder notice; if you do not file your e-Postcard for 3 consecutive years, your organization automatically loses its tax-exemption.

10. Can I file an e-Postcard for a prior year?

Yes, you can use Tax2efile to file your prior year tax returns. If you do not file your e-Postcard for 3 consecutive years your organization automatically loses its tax-exemption.

11. Do I need an e-mail address to file the e-Postcard?

Yes, you need an e-mail address. The system uses the e-mail address to activate your account registration and sends confirmation (for example, whether the e-Postcard is accepted by the IRS or not). If the e-Postcard is rejected, the e-mail will contain instructions on whom to contact to resolve the problem.

12. How can I determine what my exempt organization’s tax year is?

There are two kinds of tax years – Calendar or Fiscal.
  • Calendar Tax Year: This is a period of 12 consecutive Months beginning on January 1 and ending by December 31.
  • Fiscal Tax Year: This is a period of 12 consecutive Months ending by the last day of any Month except December.

13. Can I file the e-Postcard before the close of my tax year?

No, you cannot file the e-Postcard until after the end of your tax year.

14. When my organization attempted to file the e-Postcard, it received an error message indicating that the EIN was incorrect. What should we do?

In this case you should contact the IRS Customer Services line at 1-877-829-5500 to make sure you have all the correct information for your organization to file the e-Postcard and then resubmit 990-N form at no cost.

15. What should I do if another organization filed an e-Postcard using my organization’s EIN?

You must contact IRS Customer Services at 1-877-829-5500 and they will provide necessary steps to take. In most instances, you will be able to file your e-Postcard using your EIN and the IRS will notify the other organization of its error. This situation sometimes occurs when a subordinate organization inadvertently uses the EIN of a related organization or the Parent’s organization.

16. Can an organization have its tax-exempt status reinstated if it was revoked for failing to file for three consecutive years?

Yes, you must apply and pay the appropriate user fee to have your tax-exempt status reinstated if it was revoked because you failed to file for three consecutive years. Reinstatement of exempt status, if the application is approved, will generally be effective the date the application was filed, although reinstatement may be retroactive to the date of revocation if the organization shows that it had reasonable cause for not filing for three consecutive years.
To apply for tax-exempt status, use Form 1023, Application for Recognition of Exemption (if you are a section 501(c) (3) organization) or Form 1024, and Application for Exemption under Section 501(a) (for other types of tax-exempt organizations).

17. Who should I contact if I’m having trouble with the e-Postcard website?

If you experience a problem with the e-Postcard filing system, such as a problem logging on to the system, send an email describing the problem to support@tax2efile.com or call us at 703-229-0326.

18. My e-Postcard does not show up at the IRS Form 990-N Search Site. Why?

Once a Form 990-N (e-Postcard) has been accepted by the IRS, it can take up to 4 weeks to appear at the IRS Form 990-N Search Page.

19. What happens if I fail to file the e-Postcard ( Form 990 or Form 990-EZ)?

An organization that fails to file the required e-Postcard for 3 consecutive tax years automatically loses tax-exempt status. The revocation of an organization’s tax-exempt status does not take place until the filing due date of the third year. For example, if your e-Postcard was due on May 15, 2017 (for tax year 2016) and you did not file in 2015, 2016 or 2017, you will lose your tax-exempt status effective on the 2017 due date.

20. What organizations are ineligible to file the e-Postcard?

Any tax-exempt organizations with annual gross receipts more than $50,000 is not eligible for filing the 990-N form.

21. Are there exceptions to the requirement to file Form 990-N?

Yes. Entities such as political organizations, churches and other religious organizations are exempt from filing Form 990-N. Please review IRS guidelines for more details.

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